Shipping Policy

At Taksima, we strive to process and deliver every order as quickly and efficiently as possible while ensuring the highest standards of quality and security.

Order Processing

All orders are carefully prepared and processed by our team before shipment.

• Orders are typically processed within 1–2 business days after being placed.
• During peak periods, holidays, product launches, or promotional events, processing times may be slightly longer.
• Once your order has been processed, it will be handed over to our shipping partner for delivery.

Shipping & Delivery

We ship orders across all governorates in Egypt through Bosta, one of Egypt's leading logistics and delivery companies.

Estimated delivery times after shipment:

• 2–5 business days for most locations within Egypt.
• Delivery times may vary depending on your location, weather conditions, public holidays, or circumstances beyond our control.

Please note that delivery estimates are provided as guidelines and are not guaranteed delivery dates.

Order Verification

To help prevent fraud and ensure successful deliveries, Taksima reserves the right to verify orders before shipment.

This verification may include:

• Contacting the customer via WhatsApp.
• Contacting the customer by phone call.
• Requesting confirmation of shipping details.
• Requesting confirmation of the order before dispatch.

Orders that cannot be successfully verified may be delayed, cancelled, or require additional verification before shipment.

Advance Shipping Fees & Prepayment Requirements

In certain situations, Taksima may require:

• Payment of shipping fees in advance.
• Partial advance payment.
• Full payment of the order before shipment.

These requirements are determined based on internal risk assessment factors, including but not limited to:

• Previous shipment acceptance history.
• Previous order cancellation history.
• Failed delivery attempts.
• Fraud prevention and security checks.
• Other order verification factors identified by our system.

The decision to request advance shipping fees or full prepayment is made at Taksima's sole discretion and is intended to protect both our customers and our business from fraudulent activity and unnecessary shipping losses.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information when placing an order.

Taksima is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses, phone numbers, or recipient information provided by the customer.

Failed Delivery Attempts

If a shipment is refused, unclaimed, or cannot be delivered due to incorrect information provided by the customer, Taksima reserves the right to:

• Cancel the order.
• Deduct shipping and handling costs from any eligible refund.
• Require advance payment for future orders.

Tracking Your Order

Once your order has been shipped, tracking information may be provided through Bosta, allowing you to monitor your shipment's progress until delivery.

Contact Us

If you have any questions regarding your order or shipment status, please contact our customer support team and we will be happy to assist you.

Last Updated: May 2026